Profile and Online Booking Support

The Travel Team’s tag line Go with Confidence resonates with Travel Team Online. It allows corporations to realize significant cost savings through reduced ticket prices, increased use of preferred vendors and greater policy adherence. Travelers have more control over their travel preferences and options with anytime-anywhere access to self-service travel reservations capabilities.

Concur General Training Sessions and New User Interface

Concur general training sessions are open to all Travel Team clients that utilize the Concur travel booking tool. In each session, you will learn: how to create a travel reservation; how to change a trip (post purchase); review Concur Mobile  and TripIt; learn the benefits of eReceipts; and much more.

To register, click on the date below that you wish to attend and the prompts will direct you to register for trainings. Upon completion, confirmation and webinar information will be provided to you.
We look forward to your attendance!

Wednesday, November 15 @ 10am –  Registration for November Training
Tuesday, December 12 @ 3pm – Registration for December Training
Wednesday, January 17 @ 10am – Registration for January Training
Thursday, February 22 @ 3pm – Registration for February Training
Tuesday, March 13 @ 10am – Registration for March Training

Profile Support ­

The Travel Team Online Profile Guide for Users Click here.

The Travel Team Online Profile Guide for Travel Arrangers Click here.

Existing Users
If you are a corporate traveler and have your User ID and Password, please click here to login to your profile or online tool.

New Users
If you are a new corporate travel user, please contact your company’s travel administrator for your company’s Company Code and instructions for how to create your individual traveler profile. If you know this information, click here to get started.

Forgot Your Password? Click here.

Concur Travel Reference Guides

Concur QuickStart Guide Click here.

Concur FAQs Click here.

Concur Travel and Mobile Videos Click here.

Online Booking Support

Online help and support is available throughout the booking process by clicking on the HELP tab at the top of every screen. Additionally, our Online Team is happy to assist travelers with navigational support during normal business hours at your reservation number or by emailing

Contact Us

The Travel Team, Inc.
2495 Main Street, Suite 340
Buffalo, New York 14214
(716) 862-7600