Team

Beth O’Donnell

Senior Vice President

Beth has more than 20 years of travel industry experience and is responsible for the company’s budget management, financial planning, cost containment, technology development, acquisition analysis and branch office forecasting.

Beth is an active participant in roundtables for the Commonwealth Business Travel Group, the Corporate Advisory Council of ASTA and the Global Business Travel Association. She holds a Bachelor of Science degree in Accounting from Hilbert College in Buffalo, NY and completed her Masters in Business Administration from the State University of New York at Buffalo.

Team

Luke Thomas

Senior Vice President

Luke is focused on developing opportunities for growth and advancement of The Travel Team. He leads sales and marketing initiatives while providing market insights for strategic planning, business process improvements, product offerings and financial models.

As a seasoned executive, Luke has launched market-changing technologies in the travel, identity management and healthcare industries. A founding partner and Executive Vice President of FLO Corporation, he oversaw all operational facets and strategic initiatives relating to its Fast Lane Option (FLO) Registered Traveler Program. Luke graduated from the Pennsylvania State University with a bachelor’s degree in accounting and emphasis in economics.

Team

Ron Luczak

Vice President of Business Development

Ron is responsible for the development of leisure marketing programs and corporate leisure conversion for the Travel Team’s leisure division. An expert in culture tours, Ron has led international trips for some of the country’s leading art galleries, theaters and symphonies.

A 30 year veteran of the travel industry, Ron was recently named a Travel Insider for Niagara Falls with a specialty in wine tours and cultural expression of the Niagara Frontier.  He holds a Bachelor of Arts degree from Canisius College and a certificate from the Management Development Program of the Harvard Business School. He is on the American Express Vacations Advisory Board and Departures Magazine Luxury Travel Advisory Board.

Team

Joel Cristall

Vice President of Strategic Technology

Joel is responsible for the constant evolution and implementation of all organizational technology that enables The Travel Team to maintain a competitive advantage and continually be ranked as one of top travel management organizations in the United States.

He has a Bachelor of Science and a Bachelor of Business Administration degree from Xavier University, Cincinnati, Ohio. Joel is a Certified Project Management Professional (PMP) whose main areas of expertise are: business transformation and integration, business development, service offering creation, information technology strategy, technical architecture and information security.

Team

Stefanie Gramkee

Vice President of Operations

Stefanie is responsible for the agents in The Travel Team’s reservation center, the online team and the account management team.

She completed education in schools for Hotel Management and Travel in Germany, where she was born and raised. Stefanie moved to Buffalo and joined the Travel Team in 1997 where she worked for 13 years. After briefly exploring her culinary passions, Stefanie came back to her roots in travel and rejoined The Travel Team in 2016.

Team

Julie Metzgar

Vice President of Leisure and Luxury Travel

Julie is responsible for the leisure and group divisions of The Travel Team.  A 23 year veteran in the industry, she has won acclaim for her creative spirit and insider knowledge of the world’s most unusual destinations.

Under Julie’s direction, her teams are acknowledged by American Express as superior consultants who continually set the bar for client satisfaction. Julie attended travel school in Florida before joining The Travel Team.

Corporate Travel

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Groups & Meetings

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Leisure Travel

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